Delivery & Returns

Delivery

UK Standard Delivery - £4.50

We use Royal Mail for all our UK deliveries and aim to have you product delivered to you on average within 3 working days including Saturday’s.

However if you requirement is more urgent its worth sending us an email to info@ollieandhissuperpowers.com and we will try to improve on this.

Overseas Delivery

If you want something delivered to another part of the world please just select this option during the checkout process.

Europe (including Republic of Ireland) - Prices calculated at checkout based on weight

All parcels to Europe (including Republic of Ireland) are sent via Royal Mail Airmail Small Packet service. Average delivery times are 3 days for Ireland and Western Europe, and 1-2 weeks for further afield destinations.

Worldwide (US, Australia, and the rest of the world!) - Prices calculated at checkout based on weight

We use Royal Mail Airmail Small Packet service and average delivery times are one to two weeks depending on where in the world your order is going.

However, if your order is for multiple numbers of products it may be stopped during the checkout process. This is because the order is too heavy with the extra weight increasing the risk of damage and cost. If this is the case please email us on info@ollieandhissuperpowers.com and we will look to find a suitable solution so that you can get your products delivered to your preferred destination.

Returns

We want you to be happy with you purchase and if for any reason you are not satisfied, we will offer a refund or exchange. Your item must be unused, in the same condition that you received it and returned within 14 days. We recommend that you send returns via Signed For post and keep your “proof of postage certificate’ as we cannot be responsible for items lost or damaged in post. We regret we cannot refund any postage charges incurred if you have changed your mind about your purchases.

Please note that our returns policy only applies to regular priced items and does not apply to any sales items or 'special order' items that we have obtained especially for you.

If you find goods to be faulty on arrival please notify us immediately via email and we will offer a full refund or replacement.

Returns Address:

Please send returns to: